Shipping policy

Shipping Policy

Poundco & Co.

Thank you for shopping with Poundco & Co.. We aim to provide a smooth and reliable shipping experience for all our customers.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully completed.

Orders are not processed or shipped on weekends or holidays.

During busy periods such as holidays or promotions, processing times may be slightly longer.

Shipping Times

Estimated delivery times depend on your location:

Europe: 3–7 business days
United Kingdom: 4–8 business days
United States & Canada: 5–10 business days
International: 7–14 business days

Please note that these are estimated delivery times and may vary depending on shipping carriers or customs.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can follow your package.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees determined by your country’s customs authority.

These charges are the responsibility of the customer.

Incorrect Address

Customers are responsible for providing the correct shipping address at checkout.

Poundco & Co. is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, Poundco & Co. is not responsible for shipping delays caused by the courier, customs, weather conditions, or other external factors.

If your package appears lost, please contact our support team and we will assist you in resolving the issue.

Contact

If you have any questions regarding shipping, please contact us:

Poundco & Co.
Customer Support